Bring your ideas and inspirations to life with a dedicated 1:1 consultation from our world-class designers, who will guide you through every step and refine your vision to perfection. Our AI Design Studio tools are there to support the process, helping you explore design possibilities and visualize your gown along the way.

Need a quick chat before getting started or want clarity on the process? Schedule a complimentary 15-minute consultation with our designer and team today.

Absolutely! We recommend visiting local boutiques to try on different silhouettes and styles. This helps you understand what you love and what feels best on your body. Our designers will then review your preferences with you, discuss which options suit you most, and provide personalized guidance as you begin your custom design journey.

Selecting the perfect materials is a collaborative process. To get you started, our complimentary starter kit includes curated fabric samples and material insights to help you discover styles you'll love. Our AI-powered design tool also lets you visualize options with lifelike renderings. Finally, during your consultation, our designers provide personalized guidance on textures, durability, and finishes tailored to your space.

Most custom gowns are delivered to your home within 3–5 months after finalizing the dress design. If you have a closer deadline, please contact us about an expedited request; we’d be happy to check our current capacity for a quicker turnaround and delivery.

Because each gown is custom-made to your unique measurements and design specifications, we do not offer traditional returns. However, your happiness is our priority.

If you feel your dress isn’t quite “the one,” you may return it within 7 days of delivery and choose one of the following options:

• 50% cash refund, or
• 70% store credit toward a new custom design—giving us a second chance to create the dream dress you’ll love.

For remake orders, we will also expedite the production process to ensure a smoother and faster experience.

Yes, we highly recommend planning for professional alterations. While a custom-made dress provides a much better fit than an off-the-rack size, every bride’s body is unique and may naturally change between the time of ordering and the wedding day. A final fitting with a local tailor allows for precise adjustments, fine-tunes the details, and ensures you feel completely comfortable and confident on your big day.